Workshop Bookings & Support Social Distancing Regulations Health, Hygiene and Safety Online Workshops Payment Terms Booking Confirmations Cancellations Non-attendance Certificates Conditions of Entry Waiting List Workshop Notes & Materials What to Bring Workshop parking Social Distancing Regulations During the COVID19 Social Distancing Restrictions, Zart workshops will be limited to a maximum of 10 participants per workshop event. Each participant present will be afforded a minimum of 1.5m between workspaces. This is in accordance with the current Victorian physical distancing regulations and to ensure the protection to health and safety of all participants and presenters. Health, Hygiene and Safety Zart practices a health & hygiene regime for all our public spaces which includes the regular cleaning & disinfecting of frequently touched surfaces, common areas and facilities. Complimentary Hand Sanitizer is available to all guests as they enter and leave the premises. Any guest, presenter or staff not feeling well or displaying symptoms are kindly asked not to attend our premises, and to seek appropriate medical advice. Online Workshops What’s Included Online Workshops generally consist of a package which may include, but is not limited to, the following; Pre-recorded workshop video lesson guide (a link will be shared upon purchase to allow the customer to access exclusive online streaming service), Delivery of materials and/or resources relevant to the workshop content (delivery of hands-on art making materials will be delivered by courier, delivery of resources such as lesson plans, teachers notes, links and information packs will be available as downloadable documents provided to the customer upon purchase), and Online webinar group session facilitated by the workshop presenter and Zart education (a link will be emailed to the customer upon purchase, whereby the customer will invited to join the online session on the specified date & time via Zoom Webinar online teaching platform). Online Webinar Sessions Zart currently uses the Zoom Webinar platform to host our online workshop sessions. Participants will be sent the information required to access their selected session in their Booking Confirmation Email. Participants are asked to ensure they are familiar with the platform and technical requirements prior to logging on for their session. (It is a good idea to check and make sure you can access the platform on your desktop browser OR download any required Apps in advance) Technical Requirements & Preparation Participants will need the following prepared / set-up prior to attending their online webinar session: PC desktop & monitor, iPad/Tablet, or Smart Device with reliable internet connectivity. Webcam Microphone Access to Zoom Webinar Space to Work (for guided hands-on art making OR note-taking, following along with resources, etc) A Quiet Space with no noise or distractions Online Webinar Terms & Conditions Troubleshooting & technical assistance will be available before and during all online webinar sessions to help with any issues you may be facing, however it must be noted that Zart is not responsible for any customer technical or connectivity issues that are outside of our control. Refunds will not be given for participant non-attendance, or disruption to attendance, found to be caused by technical faults not caused by Zart or that are not within our control. Payment Terms Payment is required no later than 3 days prior to the workshop date. Please note all personal payments must be made up front with a credit card at the time of booking. Contact Zart Education if alternative payment arrangements need to be made. Booking Confirmations Once booking has been made you will receive an email confirmation along with a parking map. Invoices will be sent by email to the participant OR to your school accounts directly, depending on method of booking. If you do not receive your confirmation or invoice, please contact Zart Education. Cancellations A written/emailed notification of cancellation must be received by Zart prior to the workshop starting time. If you need to cancel, please do so as soon as possible, as your place could be given to someone on a waiting list. If Zart is compelled to cancel a workshop, you will be advised as soon as the decision is made, and all moneys paid will be refunded. Non-attendance Failure to attend without prior written cancellation will result in the forfeit of any possible refund and your invoice will need to be paid in full. Certificates You will receive a certificate via email once a workshop has been completed. Conditions of Entry A booking must be made prior to the workshop. Mobile phones must be switched off or turned to silent during the workshop. At no time are children to accompany their parent to the workshop. Waiting List If a workshop is full, you are able to place your name on our waiting list. You will be notified if a place becomes available or another workshop is scheduled. Workshop Notes & Materials Workshop notes are provided by the consultant if appropriate. Materials are also provided as part of the cost of the workshop, however, you are welcome to introduce your own items if you wish to add a personal touch. What To Bring Nothing but an open and optimistic attitude! All materials and catering are supplied by Zart. You may wish to bring a camera to capture your progress throughout the day as well as inspiration from other participants, the consultations and of course, our Student Gallery. Workshop parking Parking is not available on site for workshops at Zart. After booking a workshop a parking map will be provided with your booking confirmation.